Transforming Complexity into Customer Delight
Transforming Complexity into Customer Delight
Transforming Complexity into Customer Delight
Design leader with 20+ years of experience turning complex ecosystems into intuitive, consumer-grade products users love and businesses trust.
Design leader with 20+ years of experience turning complex ecosystems into intuitive, consumer-grade products users love and businesses trust.
Design leader with 20+ years of experience turning complex ecosystems into intuitive, consumer-grade products users love and businesses trust.
20+
Years of
Experience
Award-Winning
Designer
8
0–1 Product
Launches
7
Conference
Talks
20+
Years of Experience
Award-Winning
Designer
8
0–1 Product Launches
7
Conference Talks
20+
Years of
Experience
Award-Winning
Designer
8
0–1 Product
Launches
7
Conference
Talks
My Superpowers
My Superpowers
My Superpowers
Product Strategy
Usability Expert
Accessibility
SYSTEMS THINKING
Operations
Design Evangelism
Product Strategy
Usability Expert
Accessibility
SYSTEMS THINKING
Operations
Design Evangelism
Product Strategy
Usability Expert
Accessibility
SYSTEMS THINKING
Operations
Design Evangelism
AUG 2021 – PRESENT
Procore
Sr. Manager, Product Design
Senior Product Design Manager leading design strategy across 7 divisions over the last 4 years. Driving PLG motions, product visions, operational excellence, and quality-driven initiatives. I partner with executive leadership to establish vision, gain business buy-in and funding, and drive execution of best-in-class, consumer-grade experiences.
AUG 2021 – PRESENT
Procore
Sr. Manager, Product Design
Senior Product Design Manager leading design strategy across 7 divisions over the last 4 years. Driving PLG motions, product visions, operational excellence, and quality-driven initiatives. I partner with executive leadership to establish vision, gain business buy-in and funding, and drive execution of best-in-class, consumer-grade experiences.
AUG 2021 – PRESENT
Procore
Sr. Manager, Product Design
Senior Product Design Manager leading design strategy across 7 divisions over the last 4 years. Driving PLG motions, product visions, operational excellence, and quality-driven initiatives. I partner with executive leadership to establish vision, gain business buy-in and funding, and drive execution of best-in-class, consumer-grade experiences.
AUG 2012 – AUG 2021
Cerner
Head of Design Quality & Excellence
Grew from an IC to Design leader, ultimately serving as Head of Cerner’s UX Center of Excellence. Partnered with product and engineering leadership to transform fragmented healthcare systems into cohesive, consumer-grade experiences that balanced usability, compliance, and enterprise scale for B2B and B2C products.
AUG 2012 – AUG 2021
Cerner
Head of Design Quality & Excellence
Grew from an IC to Design leader, ultimately serving as Head of Cerner’s UX Center of Excellence. Partnered with product and engineering leadership to transform fragmented healthcare systems into cohesive, consumer-grade experiences that balanced usability, compliance, and enterprise scale for B2B and B2C products.
AUG 2012 – AUG 2021
Cerner
Head of Design Quality & Excellence
Grew from an IC to Design leader, ultimately serving as Head of Cerner’s UX Center of Excellence. Partnered with product and engineering leadership to transform fragmented healthcare systems into cohesive, consumer-grade experiences that balanced usability, compliance, and enterprise scale for B2B and B2C products.
Team Impact
Team Impact
80–84%
80–84%
Team
Engagement
90%
90%
Retention
Rate
0–1 Product Launches
0–1 Product Launches
20%
20%
Promotion
Rate
Conference Talks
Conference Talks
What Others Say
What Others Say
"I think Amber is a phenomenal person to work with, whose main goal is to empower the designers she manages."
"I think Amber is a phenomenal person to work with, whose main goal is to empower the designers she manages."
— Direct Report
“Amber’s passion for design is matched by her deep expertise—she seamlessly draws on design principles and research to support her ideas and strengthen her work.”
“Amber’s passion for design is matched by her deep expertise—she seamlessly draws on design principles and research to support her ideas and strengthen her work.”
— Stakeholder
"Amber made good, thoughtful decisions that kept the team unblocked and moving forward, when it would be pretty easy to think that we would have spun our wheels if left to our own devices."
"Amber made good, thoughtful decisions that kept the team unblocked and moving forward, when it would be pretty easy to think that we would have spun our wheels if left to our own devices."
— Direct Report
Case Study Highlights
Portfolio
Highlights
Awards
Fireworks Over America
Website Redesign
2011
Fireworks Over America
Website Redesign
2011
Cerner CareAware Connect Suite
2014
Cerner CareAware Connect Suite
2014
© 2025 Amber Wilks
All rights reserved.
Portfolio Case Studies
CareAware Connect Product Strategy
© 2025 Amber Wilks
All rights reserved.
Portfolio Case Studies
CareAware Connect Product Strategy
© 2025 Amber Wilks
All rights reserved.
Portfolio Case Studies
CareAware Connect Product Strategy